No Returns or Refunds
[ All sales are final during giveaways]. All orders specific to you based on your entries. Once an order is placed, the entries for the giveaway are automatically submitted. For that reason, no cancellation of the orders are allowed.
Some exceptions may apply for cancellation, but they will be subject to 20% restocking fee.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exchanges if you've received the wrong item
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Please send an email to firstname.lastname@example.org with order number, photos, and brief explanation of the issue.